We want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to help.

Returns (Refunds)

• Refund requests are accepted within 3 calendar days from the date of delivery or in-store purchase.
• Items must be unused, unworn, unwashed, and in their original condition with all original tags and packaging attached.
• A valid order confirmation or receipt is required.
• Once the returned item passes our inspection, the refund will be processed using the original payment method.
• Shipping fees (if applicable) are non-refundable unless the item received is defective or incorrect.

Exchanges

Items may be exchanged if they meet the following conditions:

• Exchange requests must be made within 7 calendar days from the date of delivery or purchase.
• Products must be unworn, unwashed, undamaged, and returned with all original tags and packaging.
• Exchanges are subject to product availability.
• Customers may exchange for a different size, color, or another item. Any price difference must be paid by the customer, or the difference will be issued as store credit (or refunded, where applicable).
• If the requested replacement item is unavailable, store credit may be offered.

Non-Returnable & Non-Exchangeable Items

The following items cannot be returned or exchanged unless they arrive damaged or incorrect:

• Underwear and socks.
• Customized or personalized products.
• Gift cards.
• Items marked as Final Sale or Non-Returnable.

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of receiving your order. We will arrange a replacement or full refund at no additional cost.

Return & Exchange Process

1. Contact our customer support with your order number.
2. Wait for return or exchange approval.
3. Return the item in its original condition.
4. Once received and inspected, we will process your refund or exchange.

Important Notes

• We reserve the right to refuse returns or exchanges that do not meet the conditions above.
• Returns that show signs of wear, damage, stains, odors, or missing tags will not be accepted.
• By completing a purchase, you agree to this Return & Exchange Policy.